Shipping policy
Shipping Policy
Thank you for shopping with cruiser handle co. All products are made to order and carefully prepared before dispatch.
Processing Times
Most orders are processed within 5-8 business days.
Custom orders, special finishes, or high order volumes may require additional processing time.
Shipping Times
Estimated delivery times:
- Australia: 2–10 business days
- International: 1–4 weeks depending on location
Shipping times are estimates only and may vary due to carrier delays or customs processing.
Tracking
Tracking information will be provided once your order has been shipped.
Custom & Made-To-Order Products
As our products are custom-made, production begins shortly after an order is placed. Please ensure all customization details, uploaded images, and vehicle selections are correct before checkout.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Parcels
If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product.
If a parcel is marked as delivered by the shipping carrier but cannot be located, customers may need to contact the carrier directly to lodge an investigation.
International Orders
International customers may be responsible for import duties, taxes, or customs fees depending on local regulations.
Contact
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